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Sustainability at Dolder Hotel AG

At Dolder Hotel AG, owner of the Dolder Grand, Dolder Bad and Dolder Sportrestaurant, sustainability  is a central tenet of the corporate culture. For us, sustainability means responding to the demands of all stakeholders and points of view and striving for long-term solutions for social, environmental and economic sustainability.

Together with our partners, suppliers and guests, we act in the interests of the environment, society and economy. We focus on critical areas such as CO2 emissions, energy consumption, use of food items, paper consumption, procurement, waste disposal, recycling, water management and corporate social responsibility.

Dolder Hotel AG’s written statement on our contribution to sustainability includes details of our efforts to improve environmental, economic and social sustainability. Download.

For more information please contact sustainability@dolderhotelag.com.

Many measures, one goal

We have implemented a number of different measures to help protect our world and our environment.

Achieving our goals is a long-term and never-ending process that will require many changes. However, we are firmly convinced that our sustainability efforts are in the interest of both present and future generations.

The following sections cover some of our current sustainability measures that we have been systematically implementing:

EarthCheck Silver Certified

EarthCheck is a global benchmark and certification programme for sustainable travel and tourism. It is based on the principles of Agenda 21 for sustainable development and provides a framework for organisations to achieve the desired results for sustainable tourism.

The EarthCheck standard is recognised by the Global Sustainable Tourism Criteria (GSTC) initiative and complies with the Mohonk Agreement, which describes the guidelines and principles for an international sustainable tourism certification programme.

The EarthCheck certification programme aims to provide companies with a framework for environmental and social sustainability.

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NOW Sustainability

As a member of the NOW Force for Good Alliance, The Dolder Grand is part of an inspiring shift in the travel industry to take responsibility of their impact on communities and the environment, as well as raise the bar on accountability and transparency around sustainability with no greenwash allowed.

Our achievements are reported on the "NOW Tracker".

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Swisstainable Leading

We are proud being qualified for the highest level “Level III – leading” at Switzerland Tourism’s Swisstainable program.

This level is aimed at businesses that already have comprehensive and recognised sustainability certification. Consideration is given to certifications that cover all dimensions of sustainability and are regularly audited by third parties.

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Sustainable Destination Zurich

Zurich is one of the most sustainable convention destinations in the world Top 3 at the GDS-Index.

Climate-neutral excursion activities, hotels with sustainability certification, short distances, and a highly efficient public transportation network: Zurich provides the perfect framework conditions for holding sustainable events.

The GDS-Index is a performance improvement programme to make the business and leisure tourism industry more sustainable.

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myclimate “Cause We Care”

With the “Cause We Care” initiative by myclimate our guests can promote climate protection both locally and globally by making a voluntary contribution. In return, we double the contribution. One part goes to high-quality international climate protection projects; the service booked is therefore climate neutral. We invest the other part in local sustainability measures.

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Madagascar: back to the green island

In order to reduce CO₂ and counter the rapidly deforestation on Madagascar we support the myclimate project in Madagascar. It includes the production and distribution of efficient cookers and environmentally friendly solar-powered cookers.

As a result, up to 269,621 t CO₂ are being reduced annually.

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Sustainable living

We donate used soaps from from guest rooms to the non-profit organisation SapoCycle. These soaps are then recycled and distributed to families in need. In 2020, this amounted to around 285kg of soaps.
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By digitising the arrival process, we save around 20,000 sheets of paper per year.
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We use long-lasting potted indoor plants instead of cut flowers as decorative elements in the rooms.
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We recycle candles through our partner Lienert Kerzen AG. In 2020, around 41 kg of wax found a new life as a candle through recycling.

Culinary D-lights

Whenever possible, food products in our restaurants are "regional and seasonal first".
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The online table reservation tool TOCK ensures more reliable bookings and thus better food planning. This sustainably reduces food waste.
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Elimination of plastic drinking straws, stirrers and sticks.
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Offering breakfast dishes as individual portions for demand-oriented planning of food.

Life Balance at the Spa

We use water dispensers and reusable bottles and glasses instead of bottled water in the fitness area. With this measure we save around 28,000 PET water bottles per year.
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With Dr. Burgener Switzerland, we wirk with a skin care brand that reduces waste with unnecessary packaging. In addition, Dr. Burgener products are free of parabens and microplastics and are not tested on animals.
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Another product line we are working with is Amala. Amala products are all 100% natural, non-toxic and GMO-free. The products bear the seal of NATRUE®, the European authority for natural body care products.

Dolder Bad

For decades, this has been a prime destination for outdoor activities above the city of Zurich. At the Dolder Bad, the pools of the two pools are heated CO2-neutrally by a solar-powered water heating system.
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At the Dolder Sportrestaurant, we focus fully on regionality and work mainly with small producers. In this way, we keep the delivery routes short and support local producers and suppliers.

Efficiency through technology

Thanks to the geothermal system with 70 geothermal probes, which were sunk 152 metres into the ground, energy consumption was reduced by half - despite the doubling of the floor space due to the renovation from 2004 to 2008. This geothermal technology currently covers around 25% of our cooling requirements in summer and our heating requirements in winter.
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The rest of our electricity needs is covered in a CO2-neutral way with 100% Swiss hydroelectric power.
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Demand-oriented control and regulation of energy consumption by means of a building management system.
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Optimisation of bathing water technology: In 2020, the bathing water treatment system was updated in order to connect it to the building and energy management system. This made it possible to optimise the energy efficiency of the bath water treatment and save around 25,200 kWh of electricity per year.
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Conversion from halogen to LED lighting in 2020: Replacement of around 576 light bulbs in the bathrooms in the Main Building, as well as replacement of the corresponding dimmers. The new lamps have a 7 times higher energy efficiency. Further lamps will be gradually replaced with more energy-efficient LED bulbs.

Employment at Dolder Hotel AG

We offer around 5 places per year for apprenticeships in order to provide young people with sustainable and holistic vocational training. The apprentices also gain an insight into all of the different areas of the Hotel by working on projects such as “Please Disturb”, participating in competitions or helping organise internal events. This creates an interdisciplinary learning approach that will encourage the apprentices to grow and develop, both personally and professionally, in the future.
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To promote health, we offer our employees free sporting activities, which are carried out by the fitness and personal trainers at the spa.
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Wednesdays are "Vegan Wednesday" in the staff restaurant "Green". At lunchtime, we offer exclusively plant-based dishes, with a special focus on seasonality and regionality.
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We use refillable water bottles for all employees. This saves us around 50,000 large 1.5-litre PET bottles every year.
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By switching to digital payroll slips (via IncaMail), we save at Dolder Hotel AG around 6,729 sheets of paper per year.

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D-Impact Team

To raise awareness and sensitize all employees for sustainability we founded at the beginning of 2019 our D-Impact Team.

The members of the Team act as multipliers and ambassadors for topics in the fields of environment, climate and resource consumption. The team consists of employees from various departments and hierarchy levels.

#TheDolderGrandGreenChamps

With the "Swiss Green Champs" we would like to show you how even small everyday actions in and outside of work can have a positive impact on the environment. That is why we present to you here how the employees of the "Cause We Care" businesses (including the Dolder Grand) are committed to local sustainability. The "Swiss Green Champs" are employees of the "Cause We Care" partners who care about sustainability.

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